{"created":"2023-07-27T06:29:18.151319+00:00","id":14059,"links":{},"metadata":{"_buckets":{"deposit":"40bc31cb-46dc-493e-860d-4dbc69c8497a"},"_deposit":{"created_by":3,"id":"14059","owners":[3],"pid":{"revision_id":0,"type":"depid","value":"14059"},"status":"published"},"_oai":{"id":"oai:kanazawa-u.repo.nii.ac.jp:00014059","sets":["1132:1133:1134"]},"author_link":["23941","532"],"item_4_biblio_info_8":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicIssueDates":{"bibliographicIssueDate":"2014-04-01","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"4","bibliographicPageEnd":"200","bibliographicPageStart":"191","bibliographicVolumeNumber":"14","bibliographic_titles":[{"bibliographic_title":"Journal of Medical Marketing"}]}]},"item_4_description_21":{"attribute_name":"抄録","attribute_value_mlt":[{"subitem_description":"This study tested a model of patient loyalty, patient satisfaction, and providers switching. The data were analyzed in two separate stages but linked sequentially with structural equation modeling using partial least squares. A comparison of expectations and actual experiences of patients revealed two effects. If their actual experience was better than their expectations, they became loyal, but if the opposite occurred, they generally switched to other health care providers. This negative effect was not observed when the patients' treatment modes were considered-they would still choose the health service because of imposed circumstances. The switching behavior of the patient is also not a moderating variable. © The Author(s) 2015.","subitem_description_type":"Abstract"}]},"item_4_publisher_17":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"SAGE Publications"}]},"item_4_relation_12":{"attribute_name":"DOI","attribute_value_mlt":[{"subitem_relation_type":"isVersionOf","subitem_relation_type_id":{"subitem_relation_type_id_text":"10.1177/1745790415578311","subitem_relation_type_select":"DOI"}}]},"item_4_relation_28":{"attribute_name":"関連URI","attribute_value_mlt":[{"subitem_relation_type_id":{"subitem_relation_type_id_text":"http://mmj.sagepub.com/content/14/4/191","subitem_relation_type_select":"URI"}}]},"item_4_source_id_9":{"attribute_name":"ISSN","attribute_value_mlt":[{"subitem_source_identifier":"1745-7904","subitem_source_identifier_type":"ISSN"}]},"item_4_version_type_25":{"attribute_name":"著者版フラグ","attribute_value_mlt":[{"subitem_version_resource":"http://purl.org/coar/version/c_ab4af688f83e57aa","subitem_version_type":"AM"}]},"item_creator":{"attribute_name":"著者","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"Astuti, Herni Justiana"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Nagase, Keisuke"}],"nameIdentifiers":[{},{},{}]}]},"item_files":{"attribute_name":"ファイル情報","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_date","date":[{"dateType":"Available","dateValue":"2017-10-03"}],"displaytype":"detail","filename":"HO-PR-ASTUTI-H-J-191.pdf","filesize":[{"value":"331.9 kB"}],"format":"application/pdf","licensetype":"license_note","mimetype":"application/pdf","url":{"label":"HO-PR-ASTUTI-H-J-191.pdf","url":"https://kanazawa-u.repo.nii.ac.jp/record/14059/files/HO-PR-ASTUTI-H-J-191.pdf"},"version_id":"e6200f2b-e4b1-4863-a79c-023cb2def75f"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"eng"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourcetype":"journal article","resourceuri":"http://purl.org/coar/resource_type/c_6501"}]},"item_title":"Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching)","item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching)"}]},"item_type_id":"4","owner":"3","path":["1134"],"pubdate":{"attribute_name":"公開日","attribute_value":"2017-10-03"},"publish_date":"2017-10-03","publish_status":"0","recid":"14059","relation_version_is_last":true,"title":["Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching)"],"weko_creator_id":"3","weko_shared_id":-1},"updated":"2023-07-28T00:53:38.572307+00:00"}