@article{oai:kanazawa-u.repo.nii.ac.jp:00055684,
 author = {西嶋, 義憲 and Nishijima, Yoshinori},
 issue = {2},
 journal = {Intercultural communication studies : ICS},
 month = {May},
 note = {Irassyaimase is a greeting often heard in Japan upon entering shops or stores. In general, a greeting is to be responded to with an equivalent expression. However, a response to irassyaimase is not expected. Such a greeting expression is thus called an “unreplyable utterance.” The aim of this study is threefold: (1) to observe how the expression irassyaimase is used in banks, shops, and stores in Japan; (2) to point out that it is not always intended for substantial communication, that is, it is used as an unreplyable utterance; and (3) to reveal that such expressions are generally used to create an atmosphere of caring for customers, despite being a one-way communication compared to corresponding situations in Western countries such as Germany. The results of this study help to clarify why routine phrases conveying what is generally regarded as obvious are often used in various situations in Japan with respect to ostensible hospitality., 金沢大学人間社会研究域経済学経営学系},
 pages = {84--98},
 title = {Irassyaimase as an Unreplyable Utterance in Japanese: Analysis of Ostensible Hospitality.},
 volume = {29},
 year = {2021}
}