@misc{oai:kanazawa-u.repo.nii.ac.jp:00058039,
 author = {グエン, ティ レ ハ},
 month = {2021-10-25},
 note = {博士論文要旨Abstract 以下に掲載：International Journal of Healthcare Management 12(4) pp.277-285 2019. ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD},
 title = {The influence of total quality management on customer satisfaction},
 year = {}
}